Privacy Policy & Cookies

This is the Privacy Policy of Agora Business Publications LLP. We respect the privacy of our customers and are registered under the Data Protection legislation. This policy only applies to our websites and not to the websites of other companies, individuals or organisations to which we provide links.

Consent

When you sign up to receive a product or service from us, or to use our websites, we store your email address and any other information you provide. This information may include, but is not limited to your name and email address.

By signing up for a product or service or to use our websites, you agree to the collection, storage and processing of your information in the manner set out in this policy. Should we change our policy, we will notify you of those changes here.

Data Use

In general, we use the personal information we collect from you to process orders, identify personal preferences and match your needs with relevant products and services. Please note that we do not give, rent or sell your email address to outside companies.

We use the information you provide to permit access to the subscriber-only areas of our websites, to deliver manual’s, updates and newsletters and to facilitate the broadcast of the our free weekly emails.

We may also use the information to personalise your visits to our websites and to help us develop their design and layout to ensure they are as useful and enjoyable as possible. This may include asking third parties to conduct market research or trials of new features and services.

In addition, your data may sometimes be used by us to inform you about new services and offers that you might find interesting. If you do not wish to receive this information, please send an email to cs@agorabusiness.co.uk

Any email you send to us or any of our other publications is completely confidential. We will only add your name to our email list with your permission.

Free Email Service

If you subscribe to our free email services, your name and email address details will be used solely for the purpose of sending you your selected free e-letter and details of recommended goods and services.

Since these emails are completely free, we do have to fund them with advertising. There may be three small ads in each email, and twice a week we may send you separate promotional emails – which will contain advertisements from us or from other companies. By subscribing to the free email services, you are consenting to receive these promotions.

Should you wish to unsubscribe at any time, instructions are included with each email for immediate removal from the database.

Cookies

What are cookies?

Cookies are tiny text files which are downloaded onto your computer, tablet or mobile phone via your browser when you visit a website. They enable specific details about your visit to our website to be recorded, retrieved and analysed by our site during subsequent visits or by other sites that recognise the cookie.

Cookies are essential to the effective operation of our website and if you are a subscriber of our paid services for you to view the members’ only content. Cookies on this site also help to tailor the products and services offered and advertised to our customers, both on this website and elsewhere.

Cookies can’t harm your computer and they don’t identify individual users.

Cookies on our website

Here’s a list of the cookies we use across all of our Agora Business Publications websites, along with a description of what they do. We’ve divided them into those that are needed for you to be able to use our website (strictly necessary) and those that help us analyse how the site is doing and how we might improve it (performance).

Strictly Necessary – Cookies that are needed for you to use our website
Cookie name Cookie Purpose
www.agorabusiness.co.uk
agorabusiness.co.uk
www.pcforseniors.co.uk
pcforseniors.co.uk
www.windowsadvisor.co.uk
windowsadvisor.co.uk
These cookies check if you’re a subscriber to our paid for publications, and if you are, they remember a valid password has been entered as you move between pages on our website during a visit.

If you’re a subscriber to paid services and you disable these cookies you won’t be able to view content that your subscription entitles you to view.

 

Performance – Cookies that help us analyse how our website and services are doing and how we might improve them
Cookie name Cookie Purpose
ajax.googleapis.com
google-analytics.com
google.co.uk
google.com
www.google.co.uk
gstatic.com
These are Google Analytics cookies. These cookies help us take and analyse visitor information. For example, they tell us how many visitors our site has, how many times they visit, how long they stay on our site and which pages are most popular. They also tell us if our marketing efforts are working, so they tell us where a visitor has come from, for example, from a link, a website search or an ad. This information helps us improve our website and your visit, and makes our marketing campaigns more relevant.

For more details about how Google use the information they collect, see the Google privacy policy

 

More information on cookies, including how to manage them

As explained above, cookies help you to get the most out of our website. If you disable our cookies you may find that certain sections of our website don’t work, for example, you may have difficulties viewing subscription only articles. It also means that other areas of the site may not work as well as you would like.

However, if you would like to disable cookies the ‘help’ option on the menu bar of most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, and how to disable cookies altogether. We’ve set out below how to manage cookies on the most common browsers.

If you would like to learn more about cookies in general, or how to disable targeted advertising cookies, you can visit www.youronlinechoices.eu.

The links we’ve included open in new windows. Please note that we are not responsible for the content of third party websites.

Managing cookies using your browser

Google Chrome

Microsoft Internet Explorer 11

Mozilla Firefox

Opera

Safari on OSX Yosemite

Pixels in our html emails

In order to improve the emails and marketing we send you, our html emails may contain a campaign-unique ‘web beacon pixel’. The single pixel is deleted when an email is opened, or a particular link is clicked on. By counting the number of pixels which are deleted we can assess which of our emails are more popular and what advertising our readers prefer. We can also inform our advertisers how many readers have clicked on their advertisements.

As with cookies, the pixel doesn’t harm your computer and it doesn’t identify individual users. We currently only provide our emails in HTML format, so if you do not wish to receive the pixel, you would need to unsubscribe from our emails.

Future updates to our Cookies and Privacy Policy

We’re giving you this information as part of our initiative to comply with recent legislation, and to make sure we’re honest and clear about your privacy when using our website and our services.

We monitor developments in privacy and cookie-related best practice closely and if we think changes to our policy would be of benefit to you we’ll make a change to our policy.

Right to Data

You have the right to ask us for a copy of the personal information we hold about you, and to correct any inaccuracies in that information. If you have any queries regarding this privacy statement, please contact Customer Services by email at cs@agorabusiness.co.uk.

Customer Feedback and Complaints

We welcome your questions and comments about privacy issues and the design of our website. Should you have such comments or have a complaint about how we are using your personal data, please send an e-mail to cs@agorabusiness.co.uk.

Agora Business Publications LLP
Nesfield House
Broughton
Skipton
BD23 3AN

Tel: 01756 693180
Fax: 01756 693196
Email: cs@agorabusiness.co.uk

Registered Office: Nesfield House, Broughton, Skipton BD23 3AN
Registered in England No. OC323533, VAT No. GB 893 3184 95

Last updated 16th Nov 2015

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