Mobile & Tablet Zip File Download Instructions

If you experience issues downloading Zip files on mobile or tablet please use a desktop, if you are unable to access a desktop computer please follow the relevant device steps below.

iOS Devices

If you are using an iOS device such as an iPhone or iPad then please follow the following steps to open the zip file and extract the downloads. 

The latest versions of iOS make it easy to download and save Zip files to an iPhone or iPad. You must have the Files app on iOS to be able to save and download zip files directly to an iPhone or iPad. If you do not have the Files app you will need to update your device or download it from the App Store. Older iOS devices without the Files app will need to follow the relevant steps below.

Older iOS Devices

  1. Download an app called iZip. Alternatively search directly in the App Store for ‘iZip’ or please click here to download.
  2. Please download the free app and wait for it to install.
  3. Open the link to the zip file in a browser on your phone.
  4. Tap the Zip file and then tap Open in iZip button.
  5. The app will display a message ‘Would you like to unzip all files?’, please click OK.
  6. You can now view and preview all the files within the Zip folder.

Newer iOS Devices

  1. Open the browser on the iPhone or iPad and navigate to the zip file you want to download and save.
  2. Tap on the link to download the zip file as usual.
  3. A screen will appear in the browser that shows the zip file:
    1. Tap on ‘Open in Files” text button and then choose a save destination to download and save the zip file to that location in the Files app.
    2. Alternatively, tap on the ‘More…’ text button and then select ‘Save to Files’ from the options available.
    3. Save to iCloud or to the device.
  4. Now your downloaded zip file will be saved to the iPhone or iPad at the location in Files app of your choosing.
  5. You can now preview all content within the Zip folder.

Android Devices

  1. Install a free file manager app called ES File Explorer. Search for this app in the Play Store and install it or click here to download.
  2. Please download the free app and wait for it to install.
  3. To open a zip file, use the tree on the left to navigate to the folder containing the zip file and touch the zip file.
  4. The ‘Select’ dialog box displays allowing you to select an app to use to open the zip file. Touch ‘ES Zip Viewer.’
  5. Touch and hold on one of the files you want to add to extract from the zip file until it is checked.
  6. To extract the selected files, touch ‘Extract’ at the bottom of the screen.
  7. The ‘Extract selected files to’ dialog box displays. Select the first option to create a folder named the same as the zip file in the same folder as the zip file. The extracted files will be placed in this folder. The ‘Current path’ option extracts the files to the same folder as the original zip file. If you want to choose a different path, select the ‘Choose path’ option. 


If your still having issues trying to download a zip file to your device please contact us.

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